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The phrase "Do what you love and you never have to work another day in your life" fits Mac Salman perfectly. Mac left the finance industry and pursued his passions - Travel, Japan, and tasty spirits. We discuss his customize...
Have you ever dreamed of an ultimate luxury vacation in Japan? If so, then Alex Debs is your man. He is the founder of Hitotoki, the Luxury Travel Designer. This episode you will hear all the intimate details of luxury …
Eric D'Ignazio, a 14-year Japan hospitality veteran who's resume includes InterContinental Hotels and the The Accor Group. Eric has spent his entire professional life working in Japan and has had a very non-traditional hotel...
Welcome a true Hospitality Professional to the podcast. Mr. Matthias Sutter, the Rep. Director of Shangri-La Hotels Japan and the GM of the Shangri-La Hotel Tokyo. We discuss Japanese customer service, how different national...
This episode I sit down with Japan veteran and savvy businessman Seth Sulkin. He is the founder of Pacifica Capital an international hotel developer and operator. He has also recently become a disruptor in the restaurant food...
Cynthia Usui is the Author of Eight things Full-time Housewives Should do Before Entering the Workforce . After 17 years as a stay-at-home mom, Cynthia successfully re-launched her career and quickly rose to the managerial ra...
Brendhan Kelly is the Hospitality Communication Manager for the Tysons Group of restaurants. Tysons is most well known for Ivy Place, Cicada, Smokehouse, and the iconic TY Harbor Brewery in Tennozu Isle. If you have dinned at...
This episode I continue my conversation with Tim Sullivan. Specifically, he talks about the hundreds of cross-cultural training seminars he conducted for Hawaiian Airlines prior to their launching Japan flights. It's full of ...
This "remote "episode I sit down with Omotenashi Consultant Paul Willis. Didn't know this was an actual job? Neither did I, which is why I was very interested to speak with Paul. "Omotenashi" has become a buzz word in Japan …
Dive into Hospitality and Retail with professional sales and leadership trainer Masako Yamamura. We discuss Omotenashi, Bartenders, Commissions, Fortune-tellers, Gin . . . and the numerous differences and similarities betwee...